Transmission Line Noise

Trou­bleshoot­ing

Tue, Aug 27, 2013
Miscellaneous

In no par­tic­u­lar order

  • check the logs and the error logs?
  • reboot your machine?
  • are all the ser­vices running?
  • are you on the right server?
  • are the data­base pass­word correct?
  • are you on the cor­rect version?
  • are error mes­sages switched on so you can see them? (i.e. local.xml in magento)
  • espe­cially with the likes of Magento and Joomla! can you walk through the first few lines of code with die()‘s to see where it is crap­ping out?
  • if you have error mes­sages read them care­fully? Make sure you under­stand them don’t just think you do.
  • Take a break, have a cup of tea, fuss the cat for 5 minutes.
  • Don’t use a tool when you can got to the source. So don’t use php­myad­min when you can ssh to the box and run native cli
  • don’t buy a tool unless you really, really have to.
  • when being given login infor­ma­tion and pass­words check them asap. if they are wrong don’t feel bad about telling who­ever gave them to you that they are wrong.